Senior Manager, Software Engineering MAX

Location : Tysons Corner, Virginia, USA | Team: Product Engineering

Role Type: Full-Time Employee (Manager)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

As an Engineering Manager at Medallia, you will be leading a talented and highly motivated team of Front End Engineers, whose responsibility is to build (and scale) new features and applications on the Medallia Experience Cloud platform. This team is heavily invested in an exciting new project with high visibility empowering our clients to manage, measuring and improving employee performance at scale using internal and external signals. You’ll specialize in building responsive and modern user interfaces that scale to 100,000 of users.

The Role:
*Leading one of our core engineering teams; including attracting, developing, and retaining exceptional talent.
*Partnering with Product Managers/Design to provide technical guidance in support of building a phenomenal product.
*Execution against development projects - Organization, coordination and ongoing project management.
*Partnering with cross-­functional stakeholders to balance innovation, quality, and technical debt.
*Working with a “Think Tank” of peers to develop, define, and deliver against Medallia’s technical roadmap.
*Play an active role in shaping and evangelizing Medallia’s global Front-End engineering organization.

About You

  • You’re in standup circles listening to blockers from the team in one moment and sitting in a product strategy with senior leadership in the next.
  • You rely on your experience and insight to inspire a high performing engineering team.
  • You constantly scour LinkedIn, Hired, and every possible candidate sourcing tool to find great talent, and can recite an elevator pitch about why someone should join your team...in your sleep.
  • You appreciate the need of process for purpose, to ensure standards, accountability, and metrics to drive growth, but not to take time away from building innovative products.
  • You are not afraid of failing while experimenting with different development methodologies, tools, and technologies until you find what works for your team and your company overall.

Minimum Qualifications

  • 3+ years of experience leading/managing high-performance development teams directly managing people.
  • 7+ years of experience shipping high ­quality, customer­-centric software.
  • Experience managing the software development lifecycle using agile methodologies.
  • Proficient working within a fast­-paced, flat, agile, and distributed environment.
  • BS/MS in Computer Science, Engineering, or a related field preferred.

Preferred Qualifications

  • Experience leading FE Engineering teams with strong Javascript best practices and UI/UX design philosophies.
  • Analytics background and familiarity with reporting tools like Microsoft BI, Tableau, etc.
  • Experience in marketing, customer, or employee experience space.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

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