Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
About the team:
Medallia’s Zingle product provides real time customer messaging capabilities to thousands of businesses around the world. As a member of the Zingle team, you will work to enhance and scale the Zingle platform.
About the role:
As a staff fullstack engineer you will:
Share ownership of the React client architecture that powers Zingle’s Team Inbox
Work closely with product owners and designers to refine requirements and influence product UX/UI
Coordinate with Zingle’s backend engineers to design scalable solutions to complex system enhancements
Occasionally work with node.js to enhance the microservice-oriented architecture that powers the Zingle platform
Supported by Zingle’s team of dedicated QA engineers, ship quality software on-time
Aid in the hiring and mentoring of other engineers on the frontend team
Work with your team and managers to continually improve development practices and processes
5+ years of professional React.js experience
3+ years node.js/backend development experience
Experience working with cross-functional teams
Experience with ReduxUnit-testing frontend code
Nice to have:
Knowledge of distributed systems
Experience with ElasticSearch
Experience with websockets
Experience with Docker + Kubernetes
Experience with WCAG/accessibility
Experience with developing multi-language interfacesTDD/BDD
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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