Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
At Medallia we’re strongly betting on unstructured data processing using NLP techniques and Machine Learning models that enable companies to understand and improve their customers and employees’ experience.
We plan to find new and better insights in increasingly larger volumes of data. And that’s why our Text Analytics team is growing.
In our team we are responsible for the pipelines and services to process data from various sources (reviews, user comments, chat transcripts, call center interactions), for different customers in a scalable and resilient fashion, working with technologies like Kafka, Spark or S3 and integrating with services like Elasticsearch to build our distributed processing farm.
The Text Analytics team is the engineering support for our Big Data challenges and we work very closely with the Data Science team.
We are looking for motivated engineers who want to work in text processing pipelines and scalability problems in distributed systems that handle very large volumes of data from very different sources.
Main technologies: Java, Kafka, Spark, S3, Docker, Kubernetes
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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