Head of EMEA Partners and Alliances

Location : London, United Kingdom | Team: Alliances & Channels

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here 

At Medallia, we hire the whole person.

As Head of EMEA Partners and Alliances, you will own our programs for the group worldwide and act as the liaison between our sales organization. Your success will be measured based on your ability to achieve sales targets, and deliver end-customer success, while driving world-class customer and partner NPS.

Responsibilities

  • Partner Relationship lead for EMEA Alliances, one of Medallia's most strategic teams
  • Develop, manage and execute on the partner specific business plans with clear KPIs to track business impact for EMEA’s partner business
  • Define sales plays, account mapping and execution cadence with partner
  • Coordinate Medallia field and partner engagement for targeted accounts and support sales cycle
  • Represent Medallia within Partner QBRs and report and represent the progress on the business plan execution within Medallia QBR forums
  • Forecast the joint business on a regular cadence to support Medallia business planning
  • Develop executive sponsor linkage with Medallia & Alliance exec relationship sponsor
  • Support Medallia and partner sales teams in joint sales engagement

About You:

  • Strong track record of developing strong, collaborative relationships that result in strong joint businesses and material impact on the business
  • Demonstrated track record of driving successful sales outcomes
  • Entrepreneurial, with a passion for taking initiatives and building something great, with high urgency
  • Passion for a fast-paced environmentDetail oriented - reliably deliver high-quality work
At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

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