Senior Netsuite Financial Systems Analyst (Remote, US)

Location : Atlanta, GA, USA | Team: Enterprise Applications

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role
This subject matter expert (SME) will partner with the line of business and applications functional team to provide thought leadership and program management to design, develop and deploy financial systems solutions. This role is a combined leadership and hands-on. As a Netsuite Financial Systems Expert, you’ll utilize your creativity and innovation to develop new approaches for enterprise applications integration, workflow automation, performance optimization and overall solution architecture to improve current financial systems and integration landscape with the goal of delivering business process efficiency through the development of process automation.


  • Lead the vision, strategy and roadmap to optimize/deliver core business processes across key financial systems
  • Partner directly with the global finance team to develop best practice processes and system integrations to streamline processes and constantly improve financial systems landscape
  • Translate business requirements into creative and effective technical / functional designs and systems architecture
  • Maintain a comprehensive knowledge of regulatory and security requirements and ensure compliance.
  • Solutions optimization and supportability (searches, scripting, workflow)
  • Application administration responsibilities over financial systems
  • Simplified integration - platforms consolidation and best practices
  • Develop and maintain and document all technical design aspects of the financial systems (W/F process, exception handling, technical test use cases, etc.)
  • Collaborate and build effective working relationships across the organization
  • Provide technical expertise to support management of data cleansing / transformation
  • Work in the capacity of technical expert point of escalation for the day-to-day support team
  • Evaluate applications solutions, features and related products

About You

  • Ability to present work with confidence and persuasion and handle questions effectively from both technical and business stakeholders
  • You bring a quality first mindset, you're an innovative thinker, eager to learn, grow, and develop. Curiosity is your middle name and you always dig deep to understand the ‘why’
  • You are a true team player who can easily transition between being a strategic advisor and being hands-on with delivering solutions

Minimum Qualifications

  • 5+ years of experience designing and implementing medium to large-scale business systems and components in the realm of ERP and integrations
  • 2+ years of NetSuite experience related to application administration, solution implementation and support
  • 2+ years of program or project management experience delivering financial SaaS solutions

Preferred Qualifications

  • Experience in independently architecting and developing data synchronization solutions across NetSuite and other systems, Previous experience using Dell Boomi is a plus.
  • Program / Project management expertise - consistently delivering projects and tasks on time and to specification.
  • Experience with NetSuite SuiteCloud development tools such as SuiteBuilder, SuiteFlow, SuiteAnalytics, and SuiteScript to develop new and maintain existing business workflows.
  • Experience in system integrations tools such as SuiteTalk, RESTlets and Netsuite SOAP APIs is a plus.
  • Strong knowledge of the technology stack and available solutions for managing financials.
  • Academic degree in computer science or other relevant field.
  • Team player with unwavering integrity, positive attitude and passion for the opportunity.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

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