Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
The Pilots team plays a critical role in expanding the Medallia solution to new and existing customers. Through a Pilot, Medallia is able to demonstrate that a company’s unique qualitative, quantitative, and operational data is compatible with Medallia desktop and mobile reporting capabilities, the ease of partnering with Medallia, and the speed to insight using Medallia’s technology.
Our Pilots team will support and manage pilots across Medallia’s install base across their region. This role is an ideal opportunity for someone who enjoys creative design consultation, project/program management, and demonstrating the power of Medallia’s technology. He/She must be capable of technical design of customer solutions and managing pilots, working closely with sales, solution architects, product managers, and offshore delivery resources to meet customer requirements and solutions. Other tasks involve customer demonstrations, technical presentations, and technical documentation. Responsibilities: Develop, configure, debug, and present optimized test configurations in response to Medallia-defined solution architectures or customer requirements, as appropriate.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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