Product Designer

Location : Remote, United States | Team: Product Design

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

Medallia is looking for a product designer to join our fast growing team to work on Medallia’s portfolio of customer experience products. At Medallia, you’ll be exposed to a wide range of opportunities, from concepting new products to growing and maintaining our flagship applications used by millions of people every day to help companies deliver amazing customer experiences. You’ll also have the chance to work across Medallia’s broader product suite which includes some of the most innovative customer experience, digital experience, employee engagement and market research products in the world. You will work closely in a triad with product managers and engineers to bring to life incredible end-to-end user experiences, working with them from the beginning of the product lifecycle to delivering and iterating on products already in customers’ hands.

Role and responsibilities

  • Drive design excellence and innovation on Medallia products
  • End to end product design approach, working on concept, UX, and visual design in partnership with our design system team
  • Self starter, capable of managing your backlog without heavy oversight and reaching out to PMs and engineers to move projects forward
  • Collaborative approach to work, you value giving and receiving peer feedback to make the best products and improve your craft

Minimum Qualifications

  • 3+ years experience working in high performance product design organizations
  • Experience with storytelling and presenting designs to stakeholders
  • Brought thoughtful and high quality design work to market, having your products out in the market being used by customers or consumers today

Preferred Qualifications

  • Experience working with company wide design systems 
  • Experience working on enterprise / SaaS software
  • Experience working with UX researchers
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

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