Revenue Manager (Remote, US)

Location : San Francisco, CA | Team: Accounting

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role
Medallia is looking for a Revenue Manager to join its growing Accounting team. This position will report to the Director of Revenue Accounting.  We are looking for an individual who is well-versed in ASC 606, experienced in contract reviews and excited by the opportunity to support acquisitions and system implementation.  If you thrive in a fast-paced, dynamic environment, and are ready for the adventure that awaits you at Medallia, then keep on reading!
In this capacity, you will work closely with cross functional teams to ensure timely and accurate recording and reporting of revenue. You will have a dual focus on (1) monthly revenue close and (2) ad hoc projects, e.g. acquisitions.  As an ideal candidate, you possess experience with multiple element arrangements, complex revenue transactions, can think strategically on a process level, and are also comfortable getting into the details.


  • Review and process customer contracts to ensure proper revenue recognition in compliance with ASC 606
  • Prepare journal entries for monthly revenue close
  • Prepare Balance Sheets Account reconciliations including deferred revenue, accounts receivable reserve schedules and related reconciliations
  • Prepare revenue flux and Standalone Selling Price (SSP) analysis for management review
  • Maintain and update internal Sarbanes-Oxley documentation for the Order to Cash cycle
  • Partner with the Deal Desk, Order Management team and MIS teams to ensure that all revenue transactions are accounted for in accordance with Company’s Revenue policy
  • Support Financial Planning and Analysis on an as needed basis
  • Prepare schedules for external audits and SEC disclosure notes
  • Support ad hoc projects, including systems implementation, acquisitions and process improvements related to revenue processes

Minimum Qualifications

  • 6+ years of accounting experience
  • 4+ years of revenue recognition experience with multiple element arrangements
  • Bachelor's degree in accounting, finance, or equivalent related field
  • Demonstrated proficiency with ASC 606 revenue recognition under US GAAP
  • Experience in ERP systems, preferably NetSuite Revenue Module, ARM

Preferred Qualifications

  • Revenue recognition experience within an enterprise SaaS company
  • Advanced user of Microsoft Excel
  • Experience with a Big 4 public accounting firm
  • Certified Public Accountant or equivalent certification with US GAAP experience
  • Detailed-oriented with exceptional analytical skills
  • Ability to take ownership of assigned responsibilities and work under minimum guidance

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.

Apply Today