Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
We are looking for an experienced UI engineer and accessibility subject matter expert to lead the efforts on enabling accessibility initiatives throughout the company and within Product Engineering. You’ll be contributing accessibility improvements to Medallia’s React component library, providing guidance to engineers, assisting in audits, and driving strategic improvements and best practices throughout the product development life cycle on accessibility related topics.
Architect, build and implement accessibility features and enhancements to the React component library at Medallia
Work with engineering managers and tech leads to help architect difficult accessibility user flows and complex interactive patterns
Serve as a subject matter expert and coach/train others in accessibility standards and best practices
Collaborate with teams, leadership and product to create and support the roadmap for achieving continued WCAG 2.1 AA compliance
Assist with accessibility audits and escalations
Work with QE teams in creating an accessibility testing process and creating accessibility regression tests
4+ years of industry experience delivering customer-facing web apps using a modern web stack
2+ years experience in implementing accessible architecture for web applications
2+ years of experience with React, including currently utilizing React in their current job
Experience with accessibility standards and regulations like WCAG and Section 508
Testing experience with assistive technologies like JAWS, NVDA, VoiceOver, TalkBack, ZoomText, Dragon Naturally Speaking, switch devices, etc
Previous experience with agile process including ability to work in fast-paced and distributed teams, especially on enterprise product development
B.S. in Computer Science, Engineering or relevant technical field or equivalent professional experience
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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