Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here
At Medallia, we hire the whole person.
Medallia Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. Founded by marketing automation pioneers, Strikedeck’s proprietary SaaS solution empowers customers to achieve retention, expansion, and advocacy in their customer base.
Strikedeck is looking for talented Engagement Managers passionate about bringing their deep understanding of technology to oversee design and delivery of complex solutions on the Strikedeck platform. You will be assigned to multiple projects and client accounts based on our needs, interests and expertise. You will be responsible for understanding client goals, leading teams of analysts and specialists to deliver projects on time, on budget, and ensuring quality service. Projects range from implementing our software for new customers to continuously improving existing programs.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category.
Medallia is committed to working with and providing reasonable accommodation for applicants with any disability.