Location : Buenos Aires, Argentina | Team: Product Engineering
Role Type: Full-Time Employee (Individual)
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here
At Medallia, we hire the whole person.
As a Software Engineer on our Product Engineering team, you would be defining the future of Customer Experience over diverse Business-to-Customer(B2C) interactions where your work will connect the world’s leading businesses to their customers using Medallia Customer Experience Cloud
You will solve challenging technical problems related to processing the user utterances and help take our innovative Customer Experience(CX) platform to the next level
You will be joining a team of brilliant engineers responsible for building Medallia’s next generation Customer Experience Cloud platform using micro service oriented architecture
MORE SPECIFICALLY, YOU WILL:
Build new microservices for integrations with various enterprise systems and services
Work in an agile team environment with other SaaS experts
Collaborate with product and design teams to build innovative new features and integrations for the Medallia CX platform
Improve the scale, quality, performance, and security of our core Medallia applications.
Contribute to and extend open source software that is at the leading edge of innovation
~5 years of commercial industry experience working on complex back-end or web based, distributed systems or applications.
3+ years experience on enterprise product development.
1+ year experience with NoSQL data store technologies such as MongoDB, Cassandra, or similar.
Knowledge of queuing technologies such as Kafka or similar
Knowledge of Redis, ElasticSearch
Knowledge and experience working on microservices based SaaS applications
Experience with highly performant, available, and scalable enterprise-grade applications
Deep experience with agile software development process
Strong communication skills
Please note, this role may require being on a rotating on-call shift which includes being available during evenings and weekends when scheduled.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category.
Medallia is committed to working with and providing reasonable accommodation for applicants with any disability.