Software Engineer, Fullstack

Location : Buenos Aires, Argentina | Team: Product Engineering

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here 

At Medallia, we hire the whole person.

THE ROLE

  • As a Software Engineer on our Product Engineering team, you would be defining the future of Customer Experience over diverse Business-to-Customer(B2C) interactions where your work will connect the world’s leading businesses to their customers using Medallia Customer Experience Cloud
  • You will solve challenging technical problems related to processing the user utterances and help take our innovative Customer Experience(CX) platform to the next level
  • You will be joining a team of brilliant engineers responsible for building Medallia’s next generation Customer Experience Cloud platform using micro service oriented architecture

MORE SPECIFICALLY, YOU WILL:

  • Design, develop, test, and maintain new capabilities and features of Medallia’s Customer Experience Cloud using Node.js/Java/Javascript or Python based microservices and React.js based UI.
  • Build new microservices for integrations with various enterprise systems and services
  • Work in an agile team environment with other SaaS experts
  • Collaborate with product and design teams to build innovative new features and integrations for the Medallia CX platform
  • Improve the scale, quality, performance, and security of our core Medallia applications.
  • Contribute to and extend open source software that is at the leading edge of innovation

MINIMUM QUALIFICATIONS

  • ~5 years of commercial industry experience working on complex back-end or web based, distributed systems or applications.
  • ~ 5years of demonstrated experience with Java, JavaScript/Node.js, Python or similar object oriented or functional languages.
  • 3+ years experience on enterprise product development.
  • 1+ year experience with NoSQL data store technologies such as MongoDB, Cassandra, or similar.

PREFERRED QUALIFICATIONS

  • Experience working on Node.js/Javascript/Express based Web applications
  • Knowledge of queuing technologies such as Kafka or similar
  • Knowledge of Redis, ElasticSearch
  • Knowledge and experience working on microservices based SaaS applications
  • Experience with highly performant, available, and scalable enterprise-grade applications
  • Deep experience with agile software development process
  • Strong communication skills
  • Please note, this role may require being on a rotating on-call shift which includes being available during evenings and weekends when scheduled.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. 

Medallia is committed to working with and providing reasonable accommodation for applicants with any disability.

Apply Today