Executive Assistant, Legal

Location : Austin, TX, USA | Team: Corporate

Role Type: Full-Time Employee (Individual)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

Medallia’s legal team works to be a competitive advantage for the company, delivering smart, creative legal solutions that power growth. Our efforts have made us one of the most respected and well liked teams at Medallia. We are currently looking for an Executive Assistant to support Medallia’s Chief Legal Officer and the entire Legal Team. This position requires a genuine passion for providing high quality support with a “no task is too big or too small” approach. With strong attention to detail and very good communication skills, this individual is forward thinking, takes initiative and delivers results with poise and professionalism while working closely with executives, team members, as well as external partners. We are looking for a "take-charge" planner. Someone that can "keep trains on time" and not only have fun doing it, but also create an environment where we all feel successful.


  • Partner with your leader and associated teams with scheduling, planning and relentless execution. You’ll support our Chief Legal Officer.
  • Plan and coordinate events.
  • Help with contract execution, filings and internal record keeping. 
  • Update our internal Highspot page aimed to educate and enable different teams. 
  • Assist with the onboarding of new team members by ensuring they are enabled with required set-up, supplies, and resources.
  • Help track our compliance efforts. 
  • Manage subpoena requests.
  • Partners with other Executive Assistants to provide additional support or back-up when needed.

Required Qualifications

  • 2+ years of administrative or executive assistant experience or equivalent relevant experience
  • 1+ years experience supporting multiple leaders or departments simultaneously

Preferred Qualifications

  • Experience supporting a legal team. 
  • Self starter and problem solver, and be able to work independently.
  • Proficiency with Microsoft Office Suite and Google (Docs, Mail, Calendar, etc.)
  • Project Management Experience
  • Bachelor’s Degree
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.

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