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Global Diversity, Inclusion, and Belonging Talent Strategist

  • Location: Pleasanton, CA, USA
  • Team: Diversity, Inclusion & Belonging
  • Role Type: Full-Time Employee (Individual)
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Medallia is seeking a Global Diversity, Inclusion, and Belonging Partner to help shape and advance our DIBs team efforts. This individual will work with key stakeholders within People and Culture (PnC) and from across the business to address key opportunities with respect to diversity and inclusion, with a special focus on partnering with our talent acquisition team. This role will be also responsible for data analysis on our talent pipeline and representation.  

This position will be based in the Bay Area (SF, Pleasanton, or San Mateo) and will be part of Medallia’s DIBs Practice. The DIBs team is situated within Medallia’s People and Culture organization.


  • Identify and implement new channels for Medallia to find under-represented talent (e.g., places to advertise roles, organizations we can partner with, conferences or career fairs we should attend)
  • Conduct data analysis on talent pipeline and representation among new hires, establish a regular reporting cadence, and make recommendations for future investments and strategies to address areas of opportunity
  • Bring a global lens, forming relationships with champions and key stakeholders across regions, designing localized programs that connect to our broader goals
  • Contribute to broader DIBs practice efforts, including the design of virtual learning programs and corporate benchmarking studies

Minimum Qualifications

  • 3+ years of progressive experience in recruiting, talent operations, college recruiting or diversity programs

Preferred Qualifications

  • Passion for and knowledge of diversity, inclusion, and belonging topics 
  • Keen attention to detail and accuracy 
  • Experience with talent acquisition and/or talent operations
  • Experience with data analysis and reporting, and/or Visier platform 
  • Strong project management, planning, and organizational skills
  • Stakeholder management
  • Creative problem solving skills
  • Spanish language proficiency 
At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.