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Principal Automation Engineer

  • Location: Remote, United States
  • Team: Cloud Engineering
  • Role Type: Full-Time Employee (Individual)
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

As a Principal Software Engineer in Medallia’s Product Engineering team, you will play an important role in taking our industry-leading SaaS platform to the next level. You will define, improve and deliver a new automated integration test framework and process that supports the growth of Medallia Experience Cloud, using the latest technologies and tools. You will improve our test process/tool and closely align them to our product development process. You will scale automated test creation and execution to improve product quality. You will integrate automated tests to CI and establish quality metrics for all products.

As a Principal Engineer, you’ll be working with emerging software development technologies, helping us scale. You will provide test automation support to several Engineering teams and develop tooling and test data.  As we scale, confidence in quality will continue to be an imperative, and you will play a huge part in its success.

More specifically, you will:

  • Develop test process, tools, and frameworks and roll-out to development and quality teams  
  • Improve test development productivity and sustainability of automated tests
  • Scale execution and triage of automated tests
  • Develop quality metrics to measure and improve product quality

Minimum Qualifications:

  • Bachelor's Degree in Computer Science or a related field or at least 15+ years of relevant experience.
  • Demonstrated proficiency in Java, Javascript or equivalent languages.
  • Ability to write tests and test frameworks.
  • Strong understanding of CI and software development lifecycle.
  • Proven success in developing and roll-out of automated tests, tests frameworks or software development tools across development teams

Preferred Qualifications:

  • Experience supporting automation frameworks and tools for large organizations
At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.