close
Request a Demo
Feedback

Job Role
Request a Demo

YES, I agree to receive, via email, information about Medallia solutions and success stories that show how industry-leading companies improve the customer experience and increase revenue. Read our Privacy Policy in the footer below.

Read our Privacy Policy

Thank You

Your message has been received and we will contact you shortly.

Back to all open positions

Sales Director, Commercial Business

  • Location: Dublin, Ireland
  • Team: Commercial Sales
  • Role Type: Full-Time Employee (Individual)
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

Medallia Sales is a fast-growing, global organization where the best ideas are implemented, no matter where they come from. We have a culture focused on continuous learning, true entrepreneurial spirit, and open feedback.  

The Role
As part of Medallia’s Commercial Sales Team, you will be responsible for the sale of Medallia's Product Suite into a regional Commercial Business account list.

The Commercial business is the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, intro to final negotiation.

Responsibilities
• Generate net new business and expansion of presence in Commercial accounts within your geography patch (Accounts up to $1 Billion revenue)
• Balance between heavy pipeline generation, outbound prospecting, and running tight sales cycles from start to finish
• Collaborate with customers & prospects to clearly define current challenges and pain related to achieving overall business objectives
• Perform sales presentations/demonstrations to match Medallia's solutions and value proposition with identified business needs
• Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process
• Collaborating closely with Medallia ecosystem (Pre-Sales, Professional Services and Legal teams)
• Up to 30% travel

Required Qualifications

  • Bachelor’s Degree or equivalent work experience
  • Proven SaaS sales experience
  • Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
  • Proven top performer (consistently exceeds targets)
  • Strong executive presence and presentation experience (both in-person and over video calls)
  • Ability to travel up to 30%
  • Fluent in English and 1 or more of Spanish, Italian, German, French, Swedish, Dutch, Polish

Preferred Qualifications

  • Working knowledge of Salesforce/CRM, Excel and other productivity tools
  • A sound understanding of the sales processes and associated best practices (MEDDICC, Challenger, etc.)
  • Prior work experience and knowledge of solution-selling strategies and business value selling
  • Proven time and account management skills, as well as excellent verbal, listening and written communication skills
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.  Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.  For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.