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Senior Software Engineer, Frontend (Crowdicity)

  • Location: Tysons Corner, Virginia, USA
  • Team: Engineering (Crowdicity)
  • Role Type: Full-Time Employee (Individual)
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

As a Senior Software Engineer at Medallia, you will be joining our Crowdicity team, whose responsibility is to rebuild (and scale) Medallia’s hottest acquisition to date -- a platform for gathering ideas for our customer’s challenges and turning them into actionable items.  You’ll help modernize this robust application and lead the charge on integrating Crowdicity into Medallia. You’ll work with product to discover new business opportunities in the employee experience space. Be a part of the team that builds the next generation of Medallia Employee Experience 360!

Responsibilities

  • Work closely with Product and Design teams to design and implement complex user interfaces and user-facing features for the next generation Employee Experience 360 product.
  • Develop new user-facing features and customer-driven enhancements to Employee Experience 360.
  • Design and build efficient APIs with the latest technologies like GraphQL and Apollo.
  • Create fast, easy to use solutions that can be implemented quickly and seamlessly to support diverse clients.
  • Participate in a thriving Engineering community, helping shape mid/long-term technical roadmap and architecture patterns for the global Engineering organization.
  • Support a team of junior to mid-level engineers through mentorship and technical leadership.

Our Engineering Culture

  • We don’t expect to be perfect, but we are always proactively seeking out ways to help ourselves and our teams to minimize pain points within our infrastructure and code base.  
  • We love technology -- and follow the latest technologies, sharing what we learn.
  • We are not afraid of failing when we are experimenting with different technologies, development methodologies, and toolings.
  • We build strong relationships with team members around the globe.

Minimum Qualifications

  • Bachelors in CS, Engineering, or a related technical field.  In lieu, relevant equivalent work experience.
  • 4+ years of experience building full-stack apps. Our enterprise applications are built in React, with modern libraries like Apollo, GraphQL, Typescript, and JEST.
  • Proven proficiency in Javascript - functional programming, promises, closure.
  • Experience with server OOP languages like PHP, Java, .Net, and Python.
  • Experience building microservices using Node, preferably supporting GraphQL.
  • Previous experience with agile process, inclusive of ability to work in fast-paced and distributed teams.
  • Experience mentoring and leading other engineers (and enjoys it).

Preferred Qualifications

  • Masters in CS, Engineering, or other advanced degree.
  • Experience with: ES6/7, NodeJS, GraphQL, Docker, PHP, CSS-in-JS techniques.
  • Bring an ownership mindset with quality orientation and DevOps experience.
  • Demonstrate strong software engineering fundamentals.
At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.