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Sr Manager, Stock Administration

  • Location: San Mateo, CA, USA
  • Team: Finance
  • Role Type: Full-Time Employee (Individual)
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

A phenomenal opportunity exists within Medallia’s Finance Team as we are looking for a Senior
Manager, Stock Administration. You will be responsible for the day-to-day administration of our
employee equity programs and serve as the functional expert for internal stakeholders (Legal, PnC,
Financial Reporting, Payroll, and Tax) on equity-related issues and partner with these departments to
identify, analyze and implement solutions in support of the company’s equity compensation goals.
You will work closely with all facets of our organization as it expands within the US and
Main Responsibilities:
Administer all aspects of global equity programs. Develop stock administration function,
including improvements in processes, implementing automated solutions and evaluating
service providers.
Maintain Stock database and ensure that transactions are correctly processed in a timely
manner. Prepare and process new equity awards, exercises, terminations and releases on a
timely basis for all employees and other equity holders.
Key interface between Accounting, Legal and PnC teams to ensure equity compliance and
deliverables are met globally.
Manage administration of a global Employee Stock Purchase Plan.
Coordinate with payroll to ensure accurate and timely tax withholding and reporting.
Maintain trading blackout periods, pre-clearance and enforcement of insider trading policy
Interact with transfer agent to ensure that trades are settled timely and initiate and reconcile
transactions with 10b5-1 trading plans.
Assist with SEC forms including 3, 4, and 5 as needed.
Prepare monthly equity reconciliations for Accounting.
Work with external auditors and Finance team for quarterly reviews and year-end audits, as
well as ensure that appropriate internal controls are in place and procedures are followed to
satisfy compliance with SOX.
Prepare training materials and provide training to employees.
Prepare reports for business partners and respond to ad-hoc data requests on a timely basis.

Minimum Qualifications

  • Bachelor's degree in Finance/Accounting or relevant experience.
  • 8+ years in stock plan administration, with experience at a public company.
  • Experience with global equity plans and managing an equity administration system.
  • Strong verbal, written and interpersonal communication skills .
  • Ability to communicate effectively with all levels of employees and internal/external partners.

Preferred Qualifications

  • Experience with Charles Schwab.
  • Experience with Employee Stock Purchase Plans, 10b5-1 plans.
  • Experience with granting and taxation of international equity.
  • Experience with SOX 404.
  • Knowledge of ASC718
  • Experience with Section 16 Forms 3, 4 and 5 a plus.
  • Highly proficient in Excel.
  • Able to effectively deal with high-volume, multiple assignments, concurrent deadlines, and
  • changing priorities.
  • Strong attention to data integrity and accuracy.
  • Project management skills and ability to prioritize.
  • Collaborative management and mentorship of team members.
  • CEP designation preferred.

At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.