Request a Demo

Job Role
Request a Demo

YES, I agree to receive, via email, information about Medallia solutions and success stories that show how industry-leading companies improve the customer experience and increase revenue. Read our Privacy Policy in the footer below.

Read our Privacy Policy

Thank You

Your message has been received and we will contact you shortly.

Back to all open positions

Visual Designer (Remote)

  • Location: San Francisco, CA
  • Team: Marketing
  • Role Type: Full-Time Employee (Individual)
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

The Role
Medallia Marketing creates global brand awareness for Medallia as the leader in Customer Experience Management. The Brand and Creative team creates and maintains the Medallia brand as a world class B2B SaaS brand. We drive engagement, understanding and demand for our offering with prospects, customers, partners, investors, candidates, and employees.
As a designer you’ll be a driving force behind Medallia’s visual design. You’ll execute projects on a tight timeline and deliver high quality design that drives results. We’re looking for someone with a love for visual storytelling and brand design.  We are looking to add a creative thinker who can translate strategic and marketing needs into beautiful brand work! Along with your resumé/application, please submit a link to your portfolio or reel that highlights relevant work.


  • Own execution and completion of design projects
  • Support the design needs of the marketing team and other key stakeholders across the business
  • Work with outside vendors to complete projects successfully (ex: developers, printers, trade show managers etc.)
  • Develop and pitch new design or brand concepts and actively participate in the critique and feedback process
  • Prioritize and manage work tasks efficiently and effectively, consistently meeting project deadlines and milestones
  • Grasps overall brand messaging and knows how visual assets translate across all relevant media
  • Responsible for implementing visual brand consistently across projects

Minimum Qualifications

  • Minimum of 2 years experience working as a designer on a creative team
  • BA or BFA in Graphic Design or comparable degree
  • A portfolio that showcases your work, provides detail of your project roles, and shows examples of functional designs demonstrating high degrees of accuracy and attention-to-detail, that you have developed from start to finish
  • Proficiency in the formal elements of design, including: composition, color, and hierarchy
  • Demonstrated proficiency in Adobe Creative Suite (Illustrator, Photoshop and InDesign)

Preferred Qualifications

  • Basic proficiency in Figma or Sketch
  • Broad expertise inclusive of print, UX / UI, experiential, and digital
  • Basic proficiency in HTML and CSS
  • Strong typography skills
  • Adobe After Effects/Motion work experience is a plus
  • Photography and video skills are a plus
At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.