Hiring the Whole Person

Work at Medallia is built on a hybrid model that prioritizes both flexibility and the spark of face-to-face connection. For those near a Medallia hub, we spend three days a week onsite. This rhythm is about more than just a desk, it’s about collaborating across teams, building real relationships, and maintaining the creative magic that happens in person.

Supporting your life outside of work means showing up in the moments that matter most. We provide 24/7 clinical guidance for every stage of the journey from financial support for egg freezing and fertility treatments to pregnancy, postpartum care, and pediatrics. Whether you’re navigating the transition back to work or seeking specialized menopause support, you have immediate access to expert care and fertility education.

We also know that community is a vital part of the experience. Through our working parent guides and dedicated forums, we ensure you have the resources and peer support to navigate these milestones with confidence.

We know that life doesn't look the same for everyone, so our benefits shouldn't either. From wellness resources to equitable support, we’ve designed our perks to meet Medallians exactly where they are. We’re at our best when you can bring your full self to the team. Your unique perspective isn’t just welcomed, it’s our greatest competitive advantage.

We view mental well-being as a shared priority rather than an individual hurdle. This starts with a full spectrum of support including 1:1 coaching, professional therapy, and personalized care plans. To help keep your well-being in sync, we provide a monthly contribution towards your gym membership as well.

We also offer two company-wide Mental Health Days every year. It is a collective moment for everyone to simply breathe, recharge, and return fully integrated.

Our time-off programs center on what matters to you, from generous parental leave to dedicated time for volunteering in your community.

Life also brings difficult chapters, so we provide up to two weeks of paid bereavement leave. This includes specific support for pregnancy loss available to both parents to ensure you have the space to grieve and recover without the pressure of a deadline.

We observe major public holidays across all our locations, but we know those dates don't tell the whole story of who you are. To give you the flexibility to honor the personal, religious, or cultural days that matter most to you, we provide two "Floating" holidays every year. This ensures you have the space to celebrate your own traditions and community milestones on your own terms.